Frequently Asked
Questions

Yes, there are two ways you can preview our florals! You can order a preview pack and sample two bridesmaid bouquets, two centerpieces, or one of each. Preview packs are shipped via ground transit service, and shipped next business day after ordering. Preview packs are intended for in-home trials, not for special events.

If you would like to see our products virtually, you can schedule a Virtual Styling Session with one of our Floral Stylists. This is a 15-minute virtual call where our Floral Stylists will showcase products from the collections you're interested in, answer your questions, and provide you with tips and tricks on bringing your vision to life. You can schedule a virtual styling session here.

Yes! You are welcome to mix & match products from different collections to achieve your desired look. For example, pair the Jane Bridal Bouquet with the Audrey Bridesmaid Bouquets.

Yes! We hand-select every floral stem that goes into each of our designs, sourcing our flowers from premium silk floral suppliers. We're perfectionists, detail-oriented, and only want to provide the most gorgeous wedding flowers. Our flowers look fantastic in photos and even better in person. See what our customers are saying in our exclusive Facebook group.

Yes, you're able to purchase a toss bouquet for $15 at checkout. This product will ship out the next business day after ordering. Our toss bouquets are made of premium silk ivory peonies and coordinate perfectly with all of our collections. Toss bouquets are not eligible for return or refund.

We do not offer custom arrangements or product customizations. Instead, we specialize in designing wedding flower collections inspired by the most current trends. With an assortment of over 20 thoughtfully designed collections, we offer a wide range of styles to suit many aesthetics and wedding visions.

You're welcome to add your own personal touches to our arrangements. We simply ask that no stems are removed from our designs, and that any personal stems or accents you add are removed before returning the flowers.

Yes! You can rent a bridal bouquet for your bridal portrait session by placing a separate order for this occasion. Simply select the bouquet of your choice and the dates that coordinate with your session.

Yes! You can purchase a brand new, never-before-rented bridal bouquet starting at $220. Once you place your order, your purchased bridal bouquet will ship the next business day.

Yes! We sell cake cluster bundles that coordinate with each of our collections. Purchase multiple bundles to achieve the cake design of your dreams! Once you place your order, your cake cluster(s) will ship the next business day.

Yes, centerpieces are provided in the vase shown in the photos and cannot be removed. The only exception is our vaseless centerpieces, which are intentionally designed to be organic and free-standing without the use of a vase.

No, our flowers are not water-resistant. While our premium silk flowers are crafted with meticulous attention to detail and designed to mimic the beauty of real flowers, they are not designed to withstand water exposure. Exposing our silk flowers to water may cause the colors to bleed or cause water damage, and could result in a damage fee.

No, our flowers are not fire-resistant. Exposing our silk flowers to fire could result in a damage fee.

Browse our site and select the products that match your wedding vision. Everything is priced à la carte with no packages or minimums, giving you complete freedom to build your perfect order. When you're ready, enter your event date, add your selections to your cart, and check out. A 50% deposit is collected at checkout, and the remaining balance is automatically charged when your order ships.

Log in to your customer account and select "Orders." There, you'll see the final date you're able to make changes. Edits can be made up to two weeks before your event.

Under "Rental Items," you can add and remove products or adjust quantities as needed. After saving your changes, your updated subtotal and remaining balance will appear.

Please keep in mind that orders may ship 1–2 days earlier than the estimated ship date (2-3 days earlier during peak seasons). Once an order has shipped, no edits can be made. Any additions will need to be made by placing a new order, and expedited shipping costs may apply.

We recommend placing your order 4-6 months in advance of your event date to ensure the fullest collection and product availability. However, it's never too early or too late to place your order!

If your event date is less than 14 days away, we can help! Please contact us by phone: 1-844-879-6222 or email: info@sbblooms.com for instructions on how to successfully place your order.

Your remaining balance will be charged when your order is shipped from our warehouse, up to two weeks before the event date. You will receive a payment confirmation email once the remaining balance has been initiated.

If you would like to make a payment at any time during the planning process, please contact us by phone or email. You are not able to make a payment through your account.

The return shipping is included in the shipping cost for the order. You will receive prepaid, printed return labels along with return instructions when you receive your order.

If you have misplaced your pre-paid return label(s), you may download and print them in the orders tab in your account. Something Borrowed Blooms is NOT responsible for reimbursement of shipping costs incurred in the event the provided pre-paid return label is not used.

Please initiate your return to a FedEx location the following business day.

As a valued SBBlooms customer, we appreciate your commitment to handling our arrangements with utmost care. Each rental includes built-in insurance to account for ordinary wear and tear, such as broken flowers, damaged petals, minor stains, or other naturally occurring signs of use. However, you are accountable for any damage that exceeds normal wear. This includes actions like disassembling arrangements, causing burns, excessive staining, and subjecting items to water or fire damage. Should you return a product exhibiting damage beyond normal wear and tear, you will be held responsible for 50% of the rental cost for that specific item.

We are willing and able to reschedule your event date to any future date without restrictions or change fees, pending inventory availability. Event date changes must be made at least 2 weeks prior to the original event date by email or phone. If you need to reschedule your rental order, please reach out to us by phone or email. Note: Once an order has been processed and fulfilled, reschedules will not be allowed.

Preview Packs ship within 1–3 business days and are not eligible for edits, cancellations, or refunds. Preview packs are shipped via ground transit service, with an estimated delivery date that is NOT guaranteed. Preview packs are intended for in-home trials, not for special events. If you would like to view our products for a specific event date, please place an order with regular rental items to ensure on-time delivery. Rewards points for each preview pack are not transferable to other accounts and must be redeemed within the same account on orders of $65+. If a preview pack is not returned within 10 days of the provided return date, a charge of $100 will be incurred.

Wedding orders canceled MORE than 90 days before the event date will receive a full refund of monies paid towards the order. Wedding orders canceled WITHIN 90 days of the event date will forfeit the deposit paid. To cancel your order within 90 days of the event date, please contact us by phone or email.

All rental items are rented for a period of five days, beginning 3 days before the event date and ending the next business day. Please return your order to your local FedEx on the next business day to avoid any late fees. A $25 per day late fee will apply to orders not initiated on the return date. Any item not returned within the order will result in an unreturned item fee, which is equivalent to 150% of the retail value of the item.

All purchase goods may be returned within 7 DAYS OF DELIVERY for a refund. Customers must email info@sbblooms.com to initiate a return or exchange within 7 DAYS OF DELIVERY. Items must be returned in original packaging and in new, unused condition. The customer will be refunded in the form of the original payment, less the shipping cost. The customer will be provided a return label and will be responsible for the return shipping cost ($10). Purchase goods include: Bridal bouquet purchases, loose stems, and cake clusters. Toss bouquets are NOT eligible for return.